The first impression when I entered
a restaurant, I will imagine what I want to order to fill my rumbling stomach. Sometimes
I intend to order a few dishes but in reality I am rarely been able to finish a
full plate of fried rice… When I am in the restaurant, I always will have a
look on their floor, equipment, attire of the worker and their attitude. Sometimes
I had to wait until 30 minutes to be entertained by the workers to take my
order.
There is a technology that
designed for the restaurant operation called interactive ordering system. It is
a system where the customer can see and order the intended food through a few tap
on the touchpad. Well, a few restaurants
in Malaysia should have this kind of ordering system used by Inamo Restaurant
from London. This system can encounter with the problem such as idle time and
others. In my opinion, the owner of the restaurant can save money in the long
term because they didn’t need a large number or workers since the ordering
system are using by system. The restaurant also only needs a few workers to send
the order only.
Source: www.inamorestaurant.com.uk
The other feature that
amazed me is where the customer may adjust and setting what kind of environment
they want. The visual on the table can be changes depend on the preference of
the customers. When the customers are ready to make an order, they just need to
tap the touchpad. During the preparation
of the food, the customer may see what is happens in the kitchen through the
touchpad.
Source: www.inamorestaurant.com.uk
Source: www.inamorestaurant.com.uk
A projector above each table beams down icons for browsing the menu,
ordering food, and checking up on the bill. The plate stays blank until
customers use a touchpad to open the menu and click on items. Once a dish is
chosen, the order's sent to the kitchen. While customers waiting for their food,
they can play games such as battleship and those wrapping up their meals can
order a taxi or browse the interactive subway map.
Source: YouTube
Reference:http://www.toledoblade.com/Food/2011/07/17/U-K-restaurant-offers-customers-virtual-dishes.html
No comments:
Post a Comment